Return Policy

Hassle Free Return Policy
Kidult-Online is committed to 100% customer satisfaction! If you are unsatisfied for any reason, you may return your purchase within 30 days of the ship date - WITH ORIGINAL PACKAGING & ACCESSORIES.

We have various return offices located in United Kingdom, Germany, France, Spain, Australia and United States.

1. Please email info@kidult-online.com with order number prior to return and we will provide information and RMA.

2. If item is defective or damaged in shipping, we will provide a pre-paid shipping label. In all other cases, buyer is responsible for return shipping and may use the carrier of his/ her choice.

3. We are sorry that we do not accept any returns after 30 days from ship date.

4. To cancel an order, please contact Kidult-Online as soon as possible. If your order has yet shipped, we will issue refund immediately. If your order has shipped, we will refund to you as soon as we have received the item(s) back and processed them at our return office.

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